onscryn

Share a Windows app session
for support and training.

Support, training and review all want the same thing: a second person watching what the first person sees, without giving them a login or a remote-desktop tool. A shared session gives them a link to a live session and nothing more.

By the Onscryn team · Published · 5 min read

Where shared sessions help

The same mechanism covers several everyday jobs.

  • Support watching exactly what a user sees, instead of asking them to describe it.
  • A trainer walking a group through an application, with everyone looking at the same screen.
  • A reviewer checking a task as it is done, without taking over.
  1. 01

    Share the session

    From a running session, copy a link with its own expiry and a viewer-only role.

  2. 02

    Others join in a browser

    No account in the app and no install. Presence and cursors show who is there.

  3. 03

    One person drives

    Control can be requested, handed over or taken back. A viewer can be removed.

Sharing does not widen what may leave the session. Clipboard, file transfer and the watermark follow the same policy for everyone watching.

How to share

From a running session, share it and copy the link. Each link carries its own expiry and a viewer-only role, and after the expiry it stops working. The person opens it in a browser, with no install.

Who can do what

One person drives at a time. Viewers watch, and cannot type or click. Control can be requested, handed to someone else or taken back, and presence and cursors show who is in the session.

The Onscryn Sessions page with concurrency, session state and sessions-by-app charts above a searchable session list
Sessions: every session across the organization, live, ended and failed, with search and filters.

Keep the data rules intact

A share link is not a way around your policy. Clipboard and file transfer follow the same setting for everyone, and the watermark, if you use one, identifies each viewer. Treat the link itself as a credential: set a short expiry and send it only to the person who needs it.

Record when it matters

If a support or training session may need reviewing later, turn recording on for that application. Recordings replay frame for frame, and recording is decided when the session launches.

Related features

Questions.

A share link lets someone join a live session without getting their own account in the app. It carries a viewer-only role and its own expiry.

Try it on
your own app.